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AI Receptionist Prompt and Qualification Question Library

Tested prompts and trade-specific questions for job type, urgency, and location.

$79

One-time payment. Instant download by email.

What it is

About 27% of calls to home-service companies go unanswered, and each missed sales call is worth roughly $1,200. An AI receptionist can catch those calls, but only if it asks the right questions. Out of the box, most tools just take a message.

This library gives you the prompts and qualification questions that turn a caller into a booked job: what kind of job, how urgent, where, and when. Paste them into the AI answering tool you already use, or hand them to whoever sets one up for you.

Who it is for

HVAC

No-cool, no-heat, tune-up, and replacement-quote questions, with urgency rules for extreme-weather days.

Plumbing

Leak, clog, water heater, and sewer questions that separate a flood from a slow drip.

Electrical

Safety-first questions for sparks and burning smells, plus panel and EV charger quote qualifiers.

Roofing

Active-leak, storm-damage, and inspection questions, including insurance-claim status.

What is included

  • Master receptionist prompt

    A complete, editable instruction set: greeting, tone, what to ask, when to book, and when to hand off to a person.

  • Four trade-specific question sets

    Job type, urgency, location, and timing questions written for HVAC, plumbing, electrical, and roofing.

  • Emergency and escalation rules

    Plain rules for when the AI should text your on-call tech instead of booking for tomorrow.

  • Booking and handoff phrases

    Lines for offering time slots, confirming the address, and collecting a callback number.

  • Test-call checklist

    Twenty practice calls to run before you go live, so you catch gaps before customers do.

Delivery: Instant download link by email after purchase. PDF plus a copy-and-paste text file.

A peek inside

Sample qualification flow

Thanks for calling Cool Breeze Heating & Air. Is your system not cooling, or is this about a tune-up or a new system?
Not cooling, and it is 98 degrees
Understood. Is anyone in the home elderly, a baby, or medically at risk from the heat?
YES → mark urgent, text on-call tech, offer the first slot today.
What is the address, and the best number to reach you?

An excerpt from the HVAC question set.

Questions

Which AI tools does it work with?

Any AI answering tool that lets you edit its instructions. The prompts are plain text, so you can paste them in.

Do I need technical skills?

No. Paste, add your company name and hours, and run the test-call checklist.

Would you rather set it up for me?

Yes, that is our Done-For-You setup. We configure it, connect your calendar, and tune it.

How do I get it?

A secure download link is emailed right after purchase, with your receipt.

Start using it today.

One-time payment. Instant download by email.

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